Refocusing Human-AI Interaction Through a Teamwork Lens
Christopher Flathmann, Beau G. Schelble, Nathan J. McNeese
Handbook on Virtual Work, Edward Elgar Publishing, pp. 109-127 (2023)
Overview
The unfocused nature of human–AI interaction that currently exists demonstrates that the needs and requirements of the field may not be fully sustained by adapting human–automation interaction principles. Consequently, to allow the field to build off existing literature and focus on existing principles, a different research paradigm should be prioritized as a foundation for human–AI interaction over human–automation interaction. This chapter argues that teaming is the most relevant paradigm through which the field of human–AI interaction can be focused due to three factors: the prevalence of teamwork in the modern workforce; the widespread use of AI systems by modern teams; and the fact that AI systems are becoming more like teammates and less like automation tools.
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BibTeX
@incollection{flathmann2023refocusing,
title = {Refocusing Human-AI Interaction Through a Teamwork Lens},
author = {Flathmann, Christopher and Schelble, Beau G. and McNeese, Nathan J.},
year = {2023},
booktitle = {Handbook on Virtual Work, Edward Elgar Publishing},
note = {pp. 109-127},
doi = {10.4337/9781802200508.00013}
}Topics
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